Returned Merchandise and Refund Policy

An appropriate refund policy will be developed and advertised by each organising body, whether an affiliated Property Investors’ Association or the NZPIF, for each event held. Refund of a membership fee will be the responsibility of each affiliated Property Investors’ Association and will be undertaken according to the Constitution or Executive Committee decision of that Association.

The authority to accept a return of merchandise and payment of a refund will remain with the Property Investors’ Association, which has sold the merchandise, and will be specified in their Executive Committee minutes. If the NZPIF has sold the merchandise, the NZPIF Office in Christchurch has the authority to accept the return of merchandise and make a refund payment, if the merchandise is returned within 7 days of purchase.

With regard to registrations for A NZPIF Conference, the following will apply:

1. If you be unable to attend the event that you have booked then a substitute attendee is welcome.
2. All bookings need to be cancelled in writing or via e-mail.
3. Bookings cancelled within 14 days of purchasing the event ticket receive a full refund.
4. Bookings cancelled after 14 days of purchasing the event ticket will receive a full refund less a $150 administration fee.
5. Bookings cancelled within 14 days of the event will receive a 50% refund on the event ticket less a $150 administration fee.
6. Bookings cancelled within 7 days of the event receive no refund.
7. Bookings made within 14 days of the date of the event receive no refund.